CH. 10 DQ’s:
1. Can a nonverbal message be expressed accidentally or are they just automatic responses that accurately express our emotions?
2. In attempting to receive a message effectively, how can one prevent oneself from dazing off and why does this occur?
3. Can one train themselves to be a better listener and how can one do so?
4. In the reading it said, “Someone who speaks when she is angry will make the best speech she will forever regret.” What does this saying mean?